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RETURN POLICY
At Sharif & Co., we prioritize the comfort and satisfaction of our customers when making a purchase. If, for any reason, you are not entirely satisfied with your item, we have outlined our return and trade-in policy below for your convenience.
Returns for Regular Stock Items:
- Regular stock items can be returned within 14 days from the date of purchase.
- To be eligible for a refund or store credit, the items must be in new and unworn condition.
- Please note that this policy does not apply to high karat jewelry, closeout
- Jewelry, watches, consignment jewelry, and gold bullion, as these items are considered final sale.
Exceptions for Special Orders, Sized, Personalized, Altered, or Custom Items:
- Special orders, sized, personalized, altered, or custom items are not eligible for returns.
- Once these items are processed, they cannot be canceled or returned.
Returns on Purchases Over $10,000:
- Returns are not accepted for purchases exceeding $10,000.
Online Purchases:
- Customers who made purchases online may have the option to return the item in-store or by following specific return shipping instructions.
- To initiate the return process for online purchases, please contact us via email at hello@sharif.co to receive detailed instructions on how to ship back the item and receive a refund.
We aim to provide clear and transparent information regarding our return and trade-in policies. If you have any further questions or require assistance, please feel free to contact us at the provided email address.
